It’s not about what you know, it’s about who you know – How EQ is more important than IQ

Written by

Jeremy Fernando

(MBA), Procurement Specialist

What are EQ and IQ?

First of all, what is emotional intelligence (EI)? Or also commonly known as Emotional Intelligence Quotient (EQ)? Emotional intelligence is the capacity to manage and regulate one’s own emotions as well as the capacity to handle the emotions of others. As a result, it can encourage lifelong friendships, partnerships, and professional relationships. This article will teach you about leadership and the value of emotional intelligence.

While EQ assesses your capacity to comprehend and control emotions, IQ (Intelligence Quotient) examines your capacity to solve issues and think logically. Your EQ may be a more important factor in determining your success in life than your IQ. Let’s see why.

Emotional intelligence is a set of abilities related to understanding and managing emotions. The concept of EQ was first introduced by psychologist and science journalist Daniel Goleman in his book “Emotional Intelligence: Why It Can Matter More Than IQ” – This is a very good read and I’d recommend it to anyone – he shows how academic intelligence has little to do with emotional life.

According to Goleman, there are four main components of EQ:

  1. Self-awareness: This refers to the ability to understand one’s own emotions and how they influence thoughts and behaviours. It involves being able to identify and label emotions, as well as to recognize their impact on oneself and others.
  2. Self-regulation: This refers to the ability to control one’s own emotions and behaviour. It involves being able to manage stress, to suppress negative impulses, and to delay gratification.
  3. Motivation: This refers to the ability to use emotions to facilitate goal-directed behaviour. It involves being able to channel emotions in a positive direction, to set and pursue goals, and to persevere in the face of obstacles.
  4. Empathy: This refers to the ability to understand and respond to the emotions of others. It involves being able to read other people’s emotions and to respond to them in a way that is appropriate and helpful.

Some other models and researchers also add a few other components such as Social skills, empathy, and social awareness.

Emotional intelligence is important in many areas of life, including personal and professional relationships, leadership, and decision-making. By being more aware of our own emotions and the emotions of others

How IQ is NOT the whole story.

The most effective leaders value emotional intelligence as a crucial competency for identifying and resolving team member issues. Emotional intelligence is a crucial component of many leadership philosophies because of this. The capacity to comprehend, regulate, and understand others’ emotions and views is referred to as emotional intelligence in leadership. According to popular belief, psychologists John Mayer and Peter Salovey coined the phrase in 1990. However, the emergence of leadership responsibilities in the last ten years has increased its appeal.

Surprisingly, emotional intelligence is an excellent way to gauge how effective a leadership style is. According to experts, a leader’s IQ, technical proficiency, and communication abilities are meaningless if they don’t possess emotional intelligence. In order to encourage creativity, job happiness, and a healthy work environment in their organization, many leaders have been obliged to learn about and incorporate emotional intelligence into their leadership styles. For example, leaders such as Mahatma Gandhi, Martin Luther King Jr, and Nelson Mandela are all known for their high levels of emotional intelligence and their positive impact on their leadership. Modern examples of CEOs with higher EQ are; Elon Musk (Tesla), Indra Nooyi (PepsiCo), Sir Richard Branson (Virgin), Jack Welch (Former CEO GE), and Satya Nadella (Microsoft) to name a few.

The idea that IQ predicts success has many (or more) exceptions than instances in which it holds true. At most, IQ makes up roughly 20% of the criteria that influence success in life, leaving the other 80% to other forces. According to Goleman, “The majority of one’s final social niche is defined by non-IQ criteria, from socioeconomic class to luck, according to one observer.” Technical prowess is one thing, but if you can’t work well with others or communicate with your team, people will overlook your technical prowess.

It’s Not What You Know It’s Who You Know

We’ve all heard the above saying, right? This saying has some validity to it. Even though your intelligence and diligence have resulted in your abilities, regardless of how intelligent or talented you are, if you can’t get along with people and work together, your job options will be constrained.
REMEMBER: more than 80% of what you do in your workplace – any job, for that matter – is how well you interact with people. The rest falls under skills, competencies, talents, and knowledge.

The fast pace of change in today’s world has made emotional intelligence an essential skill for success in the workplace. Historically, companies have focused on hiring employees based on their IQ and work experience but have not given much consideration to their emotional intelligence. This has led to a wide range of emotional intelligence levels among employees within a company. However, more and more companies are now prioritizing emotional intelligence when hiring and promoting employees.
REMEMBER: The brightest among us can have unpiloted emotions that can lead to destruction.

We have all witnessed the destructive results in our lives and work brought about by those who lack emotional intelligence. These people may have been hired for their IQ and experience, but because they lack emotional intelligence, they frequently end up in dead-end professions, don’t get promoted, or even get fired. Emotional intelligence’s purported soft talents are anything but soft – In fact the soft skill generates hard outcomes.

How EQ can change our lives

EQ also plays a critical role in managing stress and coping with challenges. People with high EQs are better able to regulate their emotions and respond to difficult situations in a calm and rational manner. They are able to stay focused and motivated in the face of obstacles and setbacks, which is essential for achieving goals and achieving success.

In addition, EQ is also important for personal growth and self-awareness. People with high EQs are able to understand and accept their own emotions, which allows them to learn from their experiences and improve themselves. They are also better able to set and achieve personal goals and to lead more fulfilling lives.

Furthermore, EQ is a key factor in leadership and management. A leader with high EQ is able to inspire and motivate others, while also being able to effectively manage conflicts and build strong teams. They are also able to create a positive and productive work environment, which is essential for the success of any organization.

To summerise, Emotional intelligence is a crucial aspect of success in both personal and professional life. While IQ is an important measure of cognitive intelligence, it does not take into account the ability to understand and manage emotions. EQ allows individuals to effectively communicate and interact with others, manage stress and challenges, lead and manage effectively, and grow and improve as individuals. It is essential for achieving success in life and should be cultivated and developed throughout one’s life. Leaders determine the atmosphere of their group. Lack of emotional intelligence could have more serious repercussions, such as reduced employee engagement and a higher likelihood of attrition.

Jeremy Fernando

(MBA), Procurement Specialist

Jeremy, a seasoned procurement specialist at a UAE-based Foreign Military Sales firm, boasts nine years of invaluable experience in procurement and purchasing. In 2022, he successfully earned his MBA from Cardiff Metropolitan University through Westford. Currently, Jeremy is a dedicated DBA doctoral candidate at Westford, focusing his research prowess on the intricate domains of human error management, contemporary leadership, organizational behavior, and organizational psychology. While he’s in the midst of his M.Phil studies, Jeremy is already an active and accomplished researcher, making remarkable strides in his areas of keen interest.