E-Governance and its significance

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What is E-governance?

E-governance is one of the most cutting-edge efforts to develop effective governance. Currently, practically all developed, undeveloped, and developing nations use e-governance aspects to aid in their national growth. Thus, its significance in the modern world is enormous. The solutions to all the queries about e-governance are provided below. By integrating ICT into the governance processes, a new paradigm known as “Electronic-Governance” or “E-Government” has emerged in the field of governance. In terms of dependable access to information within government, between government, at the national, state, municipal, and local level, among citizens, and businesses, e-governance improves transparency, accountability, efficiency, and effectiveness of the governing process. It also empowers businesses through information access and use. Giving citizens access to transparent, egalitarian, and accountable service delivery is the main goal of electronic government. The goal of e-governance is to ensure that people participate in the political process through electronic channels like email, websites, SMS connectivity, and others while facilitating and improving the quality of governance.

E-Governance types
Figure 1: Types of E- Governance

ICTs for SMART Governance

The tremendous potential of the government to serve the people is realized through its practical application and use of ICT to provide efficient and affordable services, information, and knowledge to the citizens being governed. It established connections between the state and society, government and people, human interaction, and governance. It will alter how people interact with the government in the same ways that it alters how people interact with one another.

SMART Governance : With the use of ICTs, we are able to achieve smart governance as discussed in below mentioned points.

S(Simple) : Means avoiding complex procedures and simplifying government rules and regulations, resulting in a more user-friendly administration.

M(Moral) : It refers to the introduction of a new system into the political and administrative structures along with technological advancements to increase the effectiveness of various government institutions.

A(Accountable) : Ensure that public service employees are held accountable by creating efficient information management systems and other performance monitoring tools.

R(Responsive) : Process streamlining speeds up the system’s response time, making it more responsive.

T(Transparent) : Providing information in the public domain, such as via websites or other portals, makes government functions and processes transparent.

What connection does ICT have with governance?

Governmental procedures are improved using ICT in public administrations, which also ensures sustained development.The use of ICT in all facets of governance can eliminate pointless human engagement in the delivery of services from the state to its constituents. So, through enhancing transparency and accountability in the public sectors, ICT has been fostering good governance. It promotes decision-making, public involvement, and the effective delivery of products and services to the populace. The procedure of ensuring the citizen’s right to information and functions was developed in this context using ICT. Through their websites or e-platforms, government institutions and sectors have been informing the public about their accomplishments, programs, and plans. Additionally, residents can use the to provide comments or ask questions about any initiatives or programs that most directly affect them from their homes.

Merits and Demerits of electronic governance

The ability to offer residents a wider range of governmental services in a methodical and economical manner is the goal of e-governance. Because it enables the public to learn about the government’s projects and the policies it is attempting to enact, it promotes government openness. Enhancing the effectiveness of the current system will be the key benefit of implementing electronic government. Another benefit is that it strengthens interactions between the public and civic authorities, lowers costs, boosts revenue growth, and increases transparency in the administration. The primary drawback of e-governance is the lack of impartial public internet access, reliable online information, and covert government group agendas that could influence and sway public opinion.

E-Governance benefits
Figure 2: Benefits of E- Governance


It is clear from the examination of e-meaning, government’s objectives and features that e-government plays a key role in today’s period of globalization. This is advantageous, especially for developing nations. All these nations have been able to maintain their development trends on par with the industrialized nations because of the introduction of e-governance. The power of knowledge. By providing pertinent information with the least amount of effort, expense, and expense, e-governance empowers us.

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  6. Katyal, N. (2002). “The white box revolution”. Data Quest, Special Issue Vol.XX, No: 14, July 31, 2002, pp.II-IV.

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